Privacy policy

Last updated: 8 November 2026

We respect your privacy and protect personal data in line with internationally recognised data protection principles, including lawfulness, transparency, data minimisation and purpose limitation. This policy explains what we collect, how we use and protect it, and your rights

1. Scope

This policy covers this website, its registration forms, and the platform services we provide to travel agencies and suppliers

2. Data we collect

Data you provide: agency or company name, contact name, email, phone number, country and city, licence or registration number, and service types
Technical data: IP address, browser and device type, and server logs needed to run and protect the website
Booking data after launch: traveller details that an agency enters to complete a booking. The agency remains responsible for collecting them lawfully

3. How we use data

To review applications and verify agencies and suppliers
To contact you about your application, account or the launch
To provide platform services and complete bookings with suppliers
To protect the platform and prevent fraud and misuse
To comply with applicable laws and regulations
To improve the service using aggregated data that does not identify individuals

4. Legal basis

We process data on one or more of these bases: performing a contract with you or taking steps at your request before contracting; complying with legal obligations; our legitimate interest in operating and protecting the service, where your rights do not override it; and your consent where required

5. Sharing

We do not sell personal data
We share only what is necessary with: suppliers to complete bookings; technical service providers such as hosting, email and payments, under confidentiality and appropriate safeguards; and authorities where the law requires it

6. International transfers

Data may be processed or stored outside your country. Where this happens, we apply appropriate safeguards in line with applicable requirements

7. Retention

We keep data only as long as needed for the purpose it was collected for, or as long as the law requires, and then delete or anonymise it

8. Security

We apply reasonable technical and organisational measures, including encrypted connections and need-to-know access. No system is completely secure, and we handle any incident in line with applicable requirements

9. Your rights

Access your data and receive a copy
Correct inaccurate or incomplete data
Request deletion when there is no legal need to keep it
Object to or restrict processing where the law allows
Withdraw consent at any time where processing relies on it
Lodge a complaint with the data protection authority in your country

10. Cookies and third-party services

We do not use advertising or tracking cookies. The website loads fonts from Google Fonts, which may receive your IP address. If you use the WhatsApp button, the conversation is subject to WhatsApp’s privacy policy

11. Children

Our services are for businesses, and we do not knowingly collect children’s data through this website

12. Changes

We may update this policy from time to time and will publish the updated version on this page with its date

13. Contact

For any question or request about your data, contact us through the channels published on this website